
Ella Hillered


Connecting two loyalty programs with different tier logic — without dumbing either one down. 50,000+ accounts linked and counting.
Turned a one-line ask into SAS's first dedicated award-search product — still core to how members search today. 100k+ sessions/month, 77% returning.
Stakeholders asked for a visual refresh. I found a structural problem and negotiated the scope to fix it. +6% conversion.
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About me
Product Designer and Creative based in Stockholm, specialized in making the complex feel simple. Across 5+ years of experience and a foundation at Hyper Island, I've helped global brands like SAS and Electrolux bridge the gap between user needs and business goals. I thrive where strategy meets craft, where cross-functional collaboration is the standard, and where design decisions are rooted in user research — building products people love to use.







